FAQ

Support for setting up and creating your campaign is included in the price. Any changes or adjustments requested after the initial setup will be charged separately.

You can explore the administration tool in your personal demo campaign and test all features yourself.

Demo Advent Calendar Requests >>

You can export participant data and select winners yourself. Alternatively, we can run the price  draw for you. Winners are selected at random, based on the participation and selection criteria you define.

The campaigns are hosted by us (on the REDCODE.DE server cluster).

Yes. Access can be restricted (e.g., for internal campaigns) via password protection or IP restrictions. These options are not included in the base package and can be added on request.

In the admin panel, we provide template texts for privacy notices. Please note that REDCODE.DE does not assume liability or provide any warranty for these templates, and they do not constitute legal advice. You remain responsible for ensuring your campaign complies with applicable data protection requirements; we provide the necessary tools and settings to support your implementation.
 If you have any questions, our Support team will be happy to assist you.

Yes. All landing pages and apps are optimized for mobile devices and work on most common everyday devices.

In your campaign dashboard, you can manage individual doors, select apps, and—where available—configure content using the built-in editor.
 If the editor is not available for your campaign, please contact our Support team. We can usually enable it the same business day.

Yes. You can embed YouTube or Vimeo videos directly in a Promotion door and play them there. Select the video type (YouTube or Vimeo) and enter the embed ID.
 If you need help, please feel free to ask us directly.

Yes. You can upload and use images in Promotion doors and other apps as well. If you need help, please feel free to ask us directly.

Yes. You can customize text as needed and use it in custom apps within your doors. If you’d like, we can support you with the implementation.

Yes. Many apps support adding links, including the Promotion door. If you need assistance, please feel free to ask us directly.

Yes. Services from different packages can be combined flexibly. We’ll be happy to advise you and provide a tailored quote.

Prices start at €249.00. If you require additional services such as brand/CI design adjustments or custom content, we’ll be happy to provide an individual offer.

You can turn almost any door (e.g., Quiz, Match Pairs) into a prizedraw by enabling a registration form. You can download participant data and select winners yourself—or we can run the prizedraw draw for you upon request. Alternatively, you can link to a prizedraw hosted on your own website.

There is no fixed limit. Typically, one registration form is used per prizedraw door.

There is no fixed deadline. Orders are generally possible on short notice (e.g., up to 30 November or even in December). For customizations, we recommend starting as early as possible.

By default, the Advent Calendar remains available until January. The availability period can be defined flexibly according to your requirements.

Embedding is possible on nearly any website: you can either link to the calendar or integrate it via iFrame or script. You’ll find the required embed information in your admin panel under “Preview & Publishing”. We’re happy to support you if needed.

Yes. Embedding in WordPress and TYPO3 websites is straightforward.

For a simple calendar, many customers need 20Min. If you plan lots of content, many door apps, or individual customizations, setup can take longer.

Depending on the scope you choose, anything from adjustments to your logo, colors, and images to a fully custom-designed landing page is possible. If you’d like to get a feel for it, you can test this in a demo campaign.